Portsmouth Regional Hospital earns national distinction as a top-performer in patient experience

Portsmouth Regional Hospital today announced it has been named a 2021 Guardian of Excellence Award® winner by Press Ganey, the national leader in healthcare consumer and workforce engagement. Press Ganey recognizes Portsmouth Regional Hospital as a top-performing healthcare organization achieving the 95th percentile or above for performance in inpatient behavioral health.

The Press Ganey Guardian of Excellence Award® is a preeminent, competitive achievement for leading healthcare organizations. Presented annually, the award applauds hospitals and health systems that consistently sustained performance in the top 5% of all Press Ganey clients.

“Press Ganey is honored to recognize Portsmouth Regional Hospital as one of the nation’s leaders in inpatient behavioral health,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “This award reflects an unwavering commitment to patient experience throughout unimaginable challenges. We are humbled by Portsmouth Regional Hospital’s incredible efforts, and their ability to adapt to imperatives of COVID-19 on top of the increasing demand for consumerism in healthcare.”

“We are grateful to receive the Press Ganey Guardian of Excellence Award® for inpatient behavioral health. It is a reflection of the relentless commitment to outstanding patient experience by our behavioral health providers and staff, as well as a demonstration that the Seacoast community can receive top-rated care close to home,” said Dean Carucci, Portsmouth Regional Hospital Chief Executive Officer.